American customer feedback on "Alitalia" reflects a mixed bag of opinions. In terms of product quality, consumers generally praise the airline's comfortable seating and in-flight entertainment options. However, there are some concerns about the consistency of food quality and the condition of certain aircraft. When it comes to customer service, American travelers appreciate the responsiveness and professionalism of "Alitalia" staff, but there are occasional complaints about long wait times and difficulties in reaching customer support. In terms of value for money, opinions are divided. Some customers feel that "Alitalia" offers competitive pricing and attractive promotions, while others believe that the airline could do more to provide better deals and discounts. Speaking of offers and discounts, American consumers generally find "Alitalia"'s promotional strategies to be somewhat lacking, with limited availability and accessibility to desirable deals. Overall, satisfaction levels among US customers are moderate, with many praising the airline's comfortable seating and friendly staff, but also expressing concerns about inconsistent product quality and the need for more attractive pricing and promotions.